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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Ecreation since Jun 2010 until Feb 2011 in English, Web, Text recognition, TV, Visual Entertainment, Creation & gaming, Picture, Commercial |
MessengerTV allows users to watch small videoclips on Windows Live Messenger from channels related to News, Sports and Entertainment. The users have the choice to watch these clips either alone on their computer or watch them together with a friend in a multi-user chat. MessengerTV is now hosted on Ecreations chatbot platform.
| by Nuance since Jun 2010 in English, Web, Mobility, Text recognition, Animated avatar, Commercial |
Michelin creates a personal and close relationship with its customer through the Michelin Man.| by Elzware since Jun 2010 in English, Web, Branded conversations, Customer service, Facial expressions, Proof of Concept, Sales, Social, Text recognition, Avatar, Commercial |
Ok, this is a business bot which has Phil Hall's face digitised and active on the front page.| by Next IT since Jun 2010 in English, Web, Body health, Branded conversations, Customer service, Text recognition, Picture, Commercial |
Ann, the virtual assistant of Aetna, the US health care company, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members' questions, helping them with the registration process or with recovering forgotten user names or passwords.
| by InfraDrive since Jun 2010 in English, Web, Branded conversations, Knowledge management, Proof of Concept, Text recognition, Faceless, Research |
| by Inbenta since Jun 2010 in English, Web, Customer service, Sales, Travel, Search box, Commercial |
The Virtual Assistant of Alsa helps users find information and solve all kind of questions using their own words, in Natural Language. | by David Morton since May 2010 in English, Web, Social, Text recognition, Avatar, Amateur |
Morti is a somewhat different form of chat bot, in that he "lives" in a chat room, and can talk to many individuals at once. Whille this can technically be said of other chat bots, the difference here is that everyone sees Morti's replies to anyone in the room. Morti has several built-in features, such as Google and Wiki, but also can search ask.com for a question, and display the "most popular" answer right in the chat room, without having to click a link, or leave the room to see it. Several "room specific" features are in the works, such as a "Telescope" command that will allow users that are in the chat room's Observatory to see images of whatever celestial body the user wishes. Morti's AIML database has been heavily altered to allow him to respond in a more "human" fashion, and to bring out his whimsical, slightly sarcastic personality.
| by Nuance since May 2010 until Dec 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Knowledge management, Text recognition, Trade, Avatar, Commercial |
Katie is one of PayPal's virtual agents deployed across 5 different countries. Katie's mission is to support common customer service issues such as closing an account. Across all 5 geographies, the agents is supporting an average pf 650,000 conversations per month with PayPal customers. Katie provides robust self-service capabilities to PayPal's online savvy customers who prefer sophisticed self service options while simultaneously reducing call center traffic flows.
| by Pannous since May 2010 in English, Web, Speech recognition, Speech synthesis, Text synthesis, Faceless, Commercial |
Voice Actions is an advanced virtual assistant for Androids and iPhones. It is comparable to Apples Siri but also lets you make phone calls, write e-mails, send sms, access information and do many more tasks on Android and iPhone devices. Information retrieval is done in a hierarchic fashion, so when people ask for the definition of abstinence the result comes directly from Wikipedia without bothering the APIs of Yahoo Answers, ChaCha, answers.com, pandorabot, cleverbot or other services.